It's OK to ask for help. And help is available.

If you need to talk, contact one of the services below.
They’re there to help when you need them.

Family Violence Information Line

Family Violence Information Line

Information and support for anyone who is worried about themselves or someone else in relation to family violence. They can also connect you with other support services if you need them.

Call free on 0800 456 450
9.00am – 11.00pm, 7 days a week
Women's Refuge

Women’s Refuge

24/7 help for women and children experiencing family violence, including advocacy and accommodation.

Call free on 0800 733 843
24 hours a day, 7 days a week.
ShieldedClick on the Shielded Site logo on websites including NZ Post, The Warehouse and many more. This web-based real time chat option for seeking help leaves no digital footprint.
Find out more
Safe to talk

Safe to Talk

Confidential help for people who have experienced sexual harm, or who have harmed others. They can also connect you with other support services if you need them. Available 24 hours a day, 7 days a week.

Call free on 0800 044 334
24 hours a day, 7 days a week.
Text 4334
Visit safetotalk.co.nz and select 'Chat to Someone'

Safe Man Safe Family

Helps break the cycle of violence by connecting men with former perpetrators who have been on a journey of recovery from violence and are now “safe”.

Call free on 0800SAFEHELP
Visit safemansafefamily.org.nz for more information

Counselling Services Centre
(Counties Manukau)

Our crisis response team are available 24/7 for whanau impacted by sexual violence. We also provide counselling and social work support for whanau affected by sexual and/or family violence, trauma, anxiety, grief and loss, and other issues causing distress.

Call free on (09) 277 9324
24 hours a day, 7 days a week.
Visit cscnz.org.nz for more information

Tu Wahine Trust
(Auckland Wide)

Kaupapa Māori by Māori for Māori Service. We provide Korero Awhina (Counselling, Therapy and Support) for those impacted by all forms of violence and abuse. Our Service Provision includes specialist mahi tukino/sexual harm services covering all relationships, and in addition stranger sexual harm.

Call free on (09) 838 8700
Monday – Thursday 9am – 4pm
Friday 9am – 3pm
Visit Tu Wahine Trust on Healthpoint.co.nz for more information
Shine - making homes violence free

Shine

Confidential help for people experiencing family violence or abuse, or concerned about someone else, and people using abuse who want to make a change. They can also connect you with other support services if you need them.

Call free on 0508 744 633
24 hours a day, 7 days a week
Visit 2shine.org.nz for more information
Need to talk? 1737

1737

Speak to a trained counsellor for support with grief, anxiety, distress or mental wellbeing.

Call free on 1737
24 hours a day, 7 days a week
Visit 1737.org.nz for more information

You can find a list of help services that work with your community at the Government’s Covid-19 website

If you think someone else could be in danger

It’s also OK to ask for help. Keep an eye out for the safety and wellbeing of vulnerable children and adults and if you think someone could be harmed or could harm themselves

Call 111 even if you're not sure

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